Hilo Beach House Self Check-In Portal
⚠️ ONE FORM PER ROOM REQUIRED
Renting 2 rooms? Submit this form separately for EACH room no later than 48 hours prior to arrival.
🔑 Multiple Rooms Example:
VRBO #12345 books Orchid + Pikake:
→ Sarah completes Orchid form (Primary: Sarah)
→ Mike completes Pikake form (Primary: Mike)
→ Same reservation # for both forms
→ Each gets their own room # + room code
💰 Required Payments - Check Your Email FIRST
$250 refundable room deposit REQUIRED + VRBO customers: Hawaii State Taxes & Fees
• Check your email for payment invoice(s)
• Complete payment → Receive receipt confirmation
• THEN fill out form below (no later than 48hrs prior to arrival date)
STEP 1: Complete Form Below (2 minutes)
• Select your room from dropdown (Orchid, Pikake, Lehua, Plumeria)
• Enter Primary Guest Name for THIS ROOM ONLY
• Total guests for THIS ROOM ONLY (max 2-3 per room)
• List all names staying in THIS ROOM + ID photos (front/back each)
Available Rooms:
• Orchid Room (Oceanfront, max 3 guests)
• Pikake Room (max 2 guests)
• Lehua Room (max 2 guests)
• Plumeria Room (Garden view, max 3 guests)
STEP 2: Await ID Verification (within 1 hour)
YES - Form auto-emails you immediately when submitted with IDs
We verify IDs match reservation → Email confirmation
STEP 3: Get Room & Security Door Code
Text and Email: "CHECKED IN [Room Name] [Reservation #]" → XXX-XXX-XXXX
Receive YOUR ROOM'S exact room # + room & Security door code
Standard check-in: 3:00 PMStandard check-in: 3:00 PM [After 3PM: Sorry No Early Check-Ins]
Standard Check out: 11:00AM [Please turn off A/C, then text: 808-987-1235 when you have checked out]
📱 QR Code: hilobeachhouse.net/self-check-in
📞 24/7 AI Support: Text/Call 808-XXX-XXXX
